When can you cancel an order?
• You can cancel an order only till the time the order is not shipped. Order cancellation will not be allowed after shipment of order.
Will a cancellation request have any implication on you?
• There will be no cancellation charges or processing fees for the customer upon order cancellation.
When do you get a refund for the cancelled order?
• If the payment was by Credit/ Debit Card, Net-Banking and Digital Wallets, we will refund the money in your respective payment account. Typically refunds are processed in between 7- 10 working days after order is marked as cancelled.
• Please note that we
depend on the credit card issuing bank to ensure refund into your account. We
only control release of funds from our side; there is little we can do in case
there is a delay from the bank’s end.